Eligibility & Services Disclaimer

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Service Eligibility

Oraum Healthcare provides services to individuals who meet the criteria established by the Virginia Department of Medical Assistance Services (DMAS) and applicable Medicaid waiver programs, including the Community Living (CL) Waiver, Family & Individual Supports (FIS) Waiver, and CCC Plus Waiver.

Eligibility is determined by a combination of:

• Medicaid enrollment status 
• Functional needs assessment (VIDES or equivalent) 
• Support Coordinator referral through a Community Services Board (CSB) or other authorized agency 
• Available program capacity and staffing resources
   

Program Limitations

All services described on our website and in marketing materials are subject to:

• Program capacity: We may operate a waitlist when capacity is reached. 
• Staff availability: Services are assigned based on matching the individual’s needs with appropriately trained staff. 
• Geographic limitations: We currently serve individuals within our designated service area in Virginia. 
• Funding source approval: Services must be authorized by the individual’s funding source, such as Medicaid or Managed Care Organizations (MCOs).
   

Changes to Services

Oraum Healthcare reserves the right to adjust, modify, or discontinue services based on:

• Changes in Medicaid or waiver program regulations 
• Updates to the individual’s authorized service plan (ISP) 
• Safety considerations for staff and participants 
• Unforeseen circumstances, such as emergencies or public health directives
   

No Guarantee of Service Outcomes

While Oraum Healthcare is committed to providing high-quality, person-centered support, we cannot guarantee specific service outcomes or results. Individual progress depends on a variety of factors, including personal goals, participation, and the scope of authorized services.